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Registered: ‎02-03-2009

Question 1: Is the adapter compatible with my device?

[ Edited ]

Your device is compatible with the adapter if:

  • The correct tip is available. See Question 7 for information on how to determine which tip to use.
  • Your device’s voltage is between 3—12V DC.
  • Your device’s input does not require more than 600mA (0.6A) of current.
  • Your device requires a positive polarity adapter. See Question 6 for information on how to determine your device’s polarity.
Moderator
Posts: 1,094
Registered: ‎02-03-2009

Question 2: How do I set up my power adapter?

[ Edited ]
  1. Make sure that the adapter is compatible with your device. See Question 1 for more information.
  2. Set the voltage selector switch to the correct setting for your device. See Question 3 for more information.
  3. Select the correct tip for your device. See Question 7 for more information.
  4. Insert the tip you selected into the adapter connector.
  5. Connect the small end of the adapter into the DC jack of your device.
  6. Plug the adapter into a power outlet and use your device as usual.
    Warning: If your device does not work, immediately unplug the adapter and see Question 1 to confirm that your device is compatible.
Moderator
Posts: 1,094
Registered: ‎02-03-2009

Question 3: What should I set the voltage switch to?

Caution: Never attempt to power a device if you do not know its voltage. Improper voltage settings could cause severe damage to the device or adapter.

 

You should select the input voltage that your device needs. To find the input voltage of your device:

  • Check the specifications on the device or in its documentation.
  • If your device uses batteries, you can multiply the number of batteries it requires by 1.5. For example, 4 batteries × 1.5 = 6 volts.
    Note: If your device uses a 9V battery, do not multiply by 1.5. Instead, move the voltage switch to “9.”

NS-AC501_Voltage-selector.jpg

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Posts: 1,094
Registered: ‎02-03-2009

Question 4: What is the polarity of the adapter?

  • This adapter has a positive polarity.
Moderator
Posts: 1,094
Registered: ‎02-03-2009

Question 5: Can I reverse the polarity of the adapter?

  • No. The adapter only supports devices with a positive polarity.
Moderator
Posts: 1,094
Registered: ‎02-03-2009

Question 6: How do I know what the polarity of my device is?

[ Edited ]

Caution: Never attempt to power a device if you do not know its polarity. Improper polarity settings could cause severe damage to the device or adapter.

 

Check the specifications on your device, on your old adapter, or in the documentation. Compare the symbols to the ones in the table below.

 

Symbol

Polarity

Action

 

 Polarity_Positive1.jpg

 

 

Positive

 

This adapter’s polarity is compatible with your device. See Question 1 for a complete list of compatibility requirements.

 

 Polarity_Positive2.jpg

 

 

Positive

 

This adapter’s polarity is compatible with your device. See Question 1 for a complete list of compatibility requirements.

 

 Polarity_Negative1.jpg

 

 

Negative

 

Do not use this adapter with your device.

 

 Polarity_Negative2.jpg

 

 

Negative

 

Do not use this adapter with your device.

Moderator
Posts: 1,094
Registered: ‎02-03-2009

Question 7: Which tip should I use?

  • Carefully test the tips on your device by gently inserting them into the DC jack of your device. Choose a tip that fits snugly, but do not force a tip to fit into your device.
    Note: If you have your old adapter, you can also compare the connector on the old adapter to the available tips.
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Posts: 1,094
Registered: ‎02-03-2009

Question 8: How do I connect a tip to the adapter connector?

  • Align the tip’s prongs with the holes in the adapter’s connector, then gently insert the tip until it is flush with the connector.
    Note: One prong is larger than the other. Do not try to force the prongs to fit into the holes the wrong way.

NS-AC501_Tip connection.jpg

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Posts: 1,094
Registered: ‎02-03-2009

Question 9: What should I do if none of the tips fit my device?

[ Edited ]
  • Do not force a tip to fit into your device.
  • See Question 7 to determine which tip you should use.
  • If you cannot find a tip that fits your device, return the adapter with your receipt to the place of purchase for a refund.