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Visitor
Posts: 2
Registered: ‎08-09-2010

Someone please help.im so done with insignia

My tablet has only been turned on 3 times n last night when it got to 15% I went to power down,n it froze n stayed on that screen , it said plug in charger and I did nothing , it won't even respond to touch,n it has a disc symbol in top left with a green belt around it and has the word Android system ,n light still on...upset over this.because I take care of my stuff
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Insignia Product Specialist
Posts: 1,254
Registered: ‎08-27-2015

Re: Someone please help.im so done with insignia

Hello BLESSED9296,


Welcome to Community@ Insignia™!

Can you provide the model number for your tablet? It should start with NS-.

 

Is the tablet still experiencing the same issues? Are you able to hold the power button down and get it to restart at all? 

 

When did you purchase the tablet? Do you still have the receipt?

Regards,
Ryan
Insignia™ Support