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Newbie
Posts: 1
Registered: ‎04-13-2016

10.1 Flex volume randomly turns on

We just bought my son a new Insignia Flex 10.1 inch tablet. He turns the volume off, starts playing a game and the volume will randomly turn itself back on as loud as it goes. My husband then check to make sure it was not operator error and in fact did it again. How do we make it stop?
Insignia Product Specialist
Posts: 1,254
Registered: ‎08-27-2015

Re: 10.1 Flex volume randomly turns on

Hello Ahundley,

Welcome to Community@ Insignia™!

Can you provide the model number for the tablet? It should start with NS-.

 

Does the button press normally? Does it "stick" at all?

 

Do you know when and where the tablet was purchased? Do you still have the receipt?

Regards,
Ryan
Insignia™ Support