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Newbie
Posts: 1
Registered: ‎12-13-2015

Displaying pictures on a digital picture frame

I uploaded a few pictures onto a picture frame via USB, some will show and some will not. I have saved them in JPEG format, any suggestions or solutions USB is already in FAT32 format using a mac book.

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Insignia Product Specialist
Posts: 1,254
Registered: ‎08-27-2015

Re: Displaying pictures on a digital picture frame

Hello arist988,

Welcome to Community@ Insignia™!

Can you provide the model for your picture frame? It should start with NS- and be listed on the back of the product. 

 

If some of the images are not showing, this is usually just a formatting issue. Double check all of the files and make sure they are jpeg. Also, compare the  properties of a working picture ot a non-working picture. Check the file types as well as the size of the file. Just look for any major differences in the files that may cause them to not play. 

Regards,
Ryan
Insignia™ Support