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Newbie
Posts: 4
Registered: ‎02-13-2014

my insignia flex tablet won't turn on

I left my insignia flex tablet on my bed with a full battery. When I came back, it wouldn't vibrate or turn on. I plugged it in for a couple hours but it still wouldn't turn on. I reset it with no luck. What do I do?
Insignia Product Specialist
Posts: 707
Registered: ‎03-17-2010

Re: my insignia flex tablet won't turn on

Hello abi247,
 
Welcome to Community@Insignia™!
 
We'll be happy to look into this concern if you'll please reply with your Insignia product model number.
 
Regards,
Justin
Insignia™ Support
Newbie
Posts: 4
Registered: ‎02-13-2014

Re: my insignia flex tablet won't turn on

NS-13T001
Insignia Product Specialist
Posts: 1,351
Registered: ‎10-15-2013

Re: my insignia flex tablet won't turn on

Hello abl247,

I'm sorry to hear that your tablet won't turn on.  What I want you to do is to plug the tablet into the charger and then hit the reset button.  If it doesn't come on right away, then leave it on the charger for at least 2 hours.  Hit the reset button again and see if the tablet will come on.  If it still doesn't, then I would like to call us at 877-467-4289 so we can figure out where to go from there.  We are available from 7AM-midnight central time every day of the year.

Regards,
Jeremy
Insignia™ Support

Newbie
Posts: 4
Registered: ‎02-13-2014

Re: my insignia flex tablet won't turn on

Thank you so much =) I just plugged it in and I hope it works
Newbie
Posts: 4
Registered: ‎02-13-2014

Re: my insignia flex tablet won't turn on

Unfortunately, it didn't work. I'm not sure if its the charger or the tablet. Anyway, I'm gonna call the number later.
Newbie
Posts: 1
Registered: ‎03-05-2015

Re: my insignia flex tablet won't turn on

Hey I'm just wondering did you ever get your tablet to turn on? We are having the same problem with ours. Major disappointment we have only had it since Christmas and only got to use it a few times
Insignia Product Specialist
Posts: 1,354
Registered: ‎07-21-2014

Re: my insignia flex tablet won't turn on

Hello Nalbin83,

Welcome to Community@ Insignia™!

When you plug in the USB cable to charge, are you seeing any LED indicators showing connected power?

Regards,
Jon
Insignia™ Support

Newbie
Posts: 1
Registered: ‎11-02-2015

Re: my insignia flex tablet won't turn on

Hey im having the same issue and i just got it!
Insignia Product Specialist
Posts: 1,254
Registered: ‎08-27-2015

Re: my insignia flex tablet won't turn on

Hello Hilab,

Welcome to Community@ Insignia™!

 

Can you provide the model number for you tablet, it will start with NS-.

 

If the tablet is having issues turning on, make sure you place it on the original charger for at least 4 hours. If it still will not turn on, try it in a different outlet. What happens when you try to turn it on? Does it show anything on the screen or light up at all?

 

Do you know when and where it was purchased? Do you still have the receipt?

Regards,
Ryan
Insignia™ Support