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Newbie
Posts: 2
Registered: ‎11-26-2015

Re: my insignia flex tablet won't turn on

I am having the same issue. My tablet worked fine for the first two days now every night it goes to sleep and will not wake up. I have to hold the power button for about 20 seconds to reboot it to get it to come on. This is not acceptable how can I fix it?Insignia flex 10.1 Android tablet

Model ns-p10a6100

 

Thank you for your help,

Tee

Insignia Product Specialist
Posts: 1,254
Registered: ‎08-27-2015

Re: my insignia flex tablet won't turn on

Hello Tee100,

Welcome to Community@ Insignia™!

Does the tablet just randomly go to sleep and refuse to wake up? Does it happen at certain times or just randomly? Do you get any sort of messages on the screen when it will not wake up or when it finally turns back on?

 

Make sure the tablet always has a sufficient charge so we know it is not a battery related issue. 

Regards,
Ryan
Insignia™ Support

Newbie
Posts: 2
Registered: ‎11-26-2015

Re: my insignia flex tablet won't turn on

This happens every time it goes to sleep, even if I just rebooted and don't get to the screen swipe to unlock it, I have to reboot again.  No messages just a black screen and no response to the power button until it is rebooted, then it comes back up as normal with no messages.

Insignia Product Specialist
Posts: 1,254
Registered: ‎08-27-2015

Re: my insignia flex tablet won't turn on

Hello Tee100,

Thank you for responding!

 

Do you know when and where the tablet was purchased? Do you still have the receipt?

 

If you have the receipt and it was purchased at Best Buy, we will have to have you take the tablet into the store to the Geek Squad counter for warranty evaluation. The tablet is not functioning correctly and the guys at the Geek Squad will get you taken care of. 

Regards,
Ryan
Insignia™ Support

Newbie
Posts: 1
Registered: ‎12-25-2015

Re: my insignia flex tablet won't turn on

what about model number NS-P16AT08

Insignia Product Specialist
Posts: 1,254
Registered: ‎08-27-2015

Re: my insignia flex tablet won't turn on

Hello PrincessA,

Welcome to Community@ Insignia™!

 

I would be happy to assist you with your tablet. What questions did you have with the tablet? Is the tablet not turning on? Can you get it to show anything on the screen?

Regards,
Ryan
Insignia™ Support

Newbie
Posts: 1
Registered: ‎12-27-2015

Re: my insignia flex tablet won't turn on

MY tablet got stuck. I turned it off and turned back on but it never did. I dont know what happened. i tried to turn on after charging it but it never did.what do i do? and i dont want to reset it. can somebody help me please? 

Insignia Product Specialist
Posts: 1,254
Registered: ‎08-27-2015

Re: my insignia flex tablet won't turn on

Hello mahnoor,

Welcome to Community@ Insignia™!

Can you provide the model number for your tablet? It should start with NS-.

 

Place the tablet on the charger for at least a few hours, then try turning it on by holding the power button for a few seconds. Do you get anything on the screen? Does it react at all? If it still doesn't turn on, connect the tablet to another outlet for a few hours and try again. 


Regards,
Ryan
Insignia™ Support

Newbie
Posts: 1
Registered: ‎01-18-2016

Re: my insignia flex tablet won't turn on

I had the same problem. Try using a regular jpg for your desktop instead of the animated desktops. As soon as I switched, it worked fine. Haven't had a problem since. Hope this helps someone.

Newbie
Posts: 1
Registered: ‎06-05-2016

Re: my insignia flex tablet won't turn on

My insignia tablet won't turn on either.