09-17-2016 07:14 PM
I got the drivers installed fine.
The headphone device control panel says connected.
However I can't get any sound out of the headphones.
12-12-2016 10:24 AM
I am also one of the many people that seems to be having issues with this. I an running a win7 pro machine and when I go to download the driver/software there is NO option for win7. I see win XP 32/64 bit then win 8,10 32/64 bit but no win 7. can anyone either give me a good addresss or just email me a driver? if not like alot of other people I will be returning this to best buy.
12-25-2016 07:02 PM
this page does not have a driver to down load only an instruction manual. I also have tried all the steps you litsed and to no effect. Windows update says there are no drivers for this device in their data base
01-09-2017 08:27 PM
I just follow your link and the driver isn't there. And on Broadcom site there are drivers for Windows XP (!?!), 8, 8.1 and 10 but not for windows 7.
I look for the driver for windows 7.
01-10-2017 04:22 PM
I was having the exact same problems installing a driver for windows 7 and I found this forum online. I did manage to get my Insignia's NS-PCY5BMA dongle to work by downloading the driver from another vendor's website. It is quite amazing to me that Insignia's support is this terrible that they can not host their own driver on their own webpage. Instead they rely on Broadcom's support site.
I almost hesitate to put the link up, as overall the other vendor has a 100x better support site and people should just buy their product in the future. However, I want to be able to help out anyone who did buy this Insignia device and is trying to get it to work under Windows 7.
I found the windows 7 driver under the plugable site. Based on the form factor and the features, I'd bet both devices are using the same broadcom chipset inside. I installed this link and my dongle started working and I was able to get my bluetooth serial port (all I needed) working.
I hope this helps anyone else struggling with finding the right driver for their device.