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Newbie
Posts: 1
Registered: ‎09-17-2016

Re: Bluetooth adapter NS-PCY5BMA driver installation difficulties

I got the drivers installed fine.

The headphone device control panel says connected.

However I can't get any sound out of the headphones.

Suggestions?

Newbie
Posts: 1
Registered: ‎12-12-2016

Re: Bluetooth adapter NS-PCY5BMA driver installation difficulties

I am also one of the many people that seems to be having issues with this. I an running a win7 pro machine and when I go to download the driver/software there is NO option for win7. I see win XP 32/64 bit  then win 8,10 32/64 bit  but no win 7. can anyone either give me a good addresss or just email me a driver? if not like alot of other people I will be returning this to best buy.

Newbie
Posts: 1
Registered: ‎12-25-2016

Re: Bluetooth adapter NS-PCY5BMA driver installation difficulties

this page does not have a driver to down load only an instruction manual. I also have tried all the steps you litsed and to no effect. Windows update says there are no drivers for this device in their data base

Newbie
Posts: 1
Registered: ‎01-09-2017

Re: Bluetooth adapter NS-PCY5BMA driver installation difficulties

I just follow your link and the driver isn't there.  And on Broadcom site there are drivers for Windows XP (!?!), 8, 8.1 and 10 but not for windows 7.

 

I look for the driver for windows 7.

 

Thanks

gh1
Newbie
Posts: 1
Registered: ‎01-10-2017

Re: Bluetooth adapter NS-PCY5BMA driver installation difficulties

I was having the exact same problems installing a driver for windows 7 and I found this forum online.  I did manage to get my Insignia's NS-PCY5BMA dongle to work by downloading the driver from another vendor's website.  It is quite amazing to me that Insignia's support is this terrible that they can not host their own driver on their own webpage. Instead they rely on Broadcom's support site. 

 

I almost hesitate to put the link up, as overall the other vendor has a 100x better support site and people should just buy their product in the future.  However, I want to be able to help out anyone who did buy this Insignia device and is trying to get it to work under Windows 7.

 

I found the windows 7 driver under the plugable site.  Based on the form factor and the features, I'd bet both devices are using the same broadcom chipset inside.  I installed this link and my dongle started working and I was able to get my bluetooth serial port (all I needed) working.

 

http://plugable.com/products/usb-bt4le#drivers

 

I hope this helps anyone else struggling with finding the right driver for their device.