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Visitor
Posts: 1
Registered: ‎05-22-2012

Chat support ?

[ Edited ]

why Insignia don't have chat support 

can help a lot while we talk on phone

from me replace remote control  I get alot prolem

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and don't know when my remote come in ?

Call customer support still not get a real support ?

and need to post here to get any support !

 

Thank for reading

Insignia Support
Posts: 4,816
Registered: ‎03-20-2009

Re: Chat support ?

Hello minhle,

Welcome to Community@Insignia™!

I will pass along your interest in chat support! In researching your remote control order, it appears that it was delivered on 5/22. If you have additional questions or concerns, please do not hesitate to let us know! 

Regards,
John
Insignia™ Support

Newbie
Posts: 1
Registered: ‎11-23-2015

Re: Chat support ?

how do i get my tablet to work when it is shut off and i turn it on but then it shows the start up menu then a glitch screen then it turn off and i cant use my tablet i tied charging but that did not work

 

Insignia Product Specialist
Posts: 1,254
Registered: ‎08-27-2015

Re: Chat support ?

Hello blazikin11,

Welcome to Community@ Insignia™!

Make sure the tablet has a decent amount of charge and try to turn it on. Also try turning it on while it is plugged into the power. 

 

Can you provide the model number for the tablet, it will start with NS-. Do you know when and where it was purchased? Do you still have the receipt?

Regards,
Ryan
Insignia™ Support

Newbie
Posts: 2
Registered: ‎10-16-2017

Re: Chat support ?

Hi Im new to this so my apologies about replying on someone else's comment but it's the only way I've figured out to post. My name is Blair and I was really hoping someone could help me with a question. So I live in Houston Texas, and my house got flooded by Harvey and I lost all my remote. So my question is. Can I hook up my NS-RMTSAM17 universal remote control to a Sony Blu Ray player to use?. If so do you know the procedure to press on the remote and the code?? I'm hooking the Blu Ray to a insignia smart TV. Be awesome if anyone can help. Thank you.

 

Newbie
Posts: 2
Registered: ‎10-16-2017

Re: Chat support ?

Hi do you happen to know how or what the codes are for Insignia NS-RMTSAM17 universal remote control. I'm trying to hook the remote up to my BDP-S6500 Sony Blu Ray player. Im from Houston Texas and lost my house and all my remote in the flood by Harvey so I bought a universal remote. If this is possible, can you please send me the steps to set my remote up or what to press and the codes . I really appreciate it. Thank you.
Insignia Support
Posts: 4,816
Registered: ‎03-20-2009

Re: Chat support ?

Hello Bsmooth00,

 

Welcome to Community@Insignia!

 

With apologies, this remote control is intended to function as a replacement remote for Samsung TVs and is not a universal remote control.

 

Regards,

John

Insignia Support