03-20-2015 02:31 PM
I really like the product and have been using it for a while.
The problem is that Closed Captioning is about 30% off. Some words are skipped, or incorrect and it's a constant issue (not for just 2-3 minutes - just constant). I am mainly watching ION channel.
I can upload a sample to youtube if needed.
Is there any way to fix this?
03-24-2015 12:35 PM
Welcome to Community@ Insignia™!
Because the converter box relies on the information being coded into the programming you are watching, you may need to rerun the channel scan to let the converter lock back onto the frequency that channel comes in on. That may allow it to read the information better with more accuracy.
04-18-2015 05:27 PM
Thanks for the suggestion, but it looks like that the problem is the signal strength. Quality is at 100 % but signal strength is at 60%. I compared it to NBC which is much higher and CC is rather accurate (actually completely accurate). Picture does come through OK though, so that's more important.