09-18-2016 12:21 PM
09-19-2016 04:05 PM
Hello there StillrsFan,
Welcome to Community@ Insignia™!
Based on the description of the issue you have provided us with, it encourages me to believe that the root cause of this problem could be that the converter box continues to loose the signal from your local over the air channels. As a first attempt to resolve this problem you can start by changing the antenna position somewhere higher, besides a window or any other place that you believe can allow a better reception. If this does not make any difference, an alternate option will be to use an antenna booster/amplifier to improve the quality of your reception.
Please try the provided steps and let me know if the problem persists.
Insignia Customer Care.