09-28-2016 03:35 PM
When I plug in the USB cable, it's very loose and the red light won't stay on, so I don't think it's able to charge. I tried using a USB cable for my Iphone, but it didn't work. Is there another kind of USB cable I can use and/or how can I get a replacement? I'm hoping it's the cable, and not something malfunctioning in the speaker where the cable inserts.