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RLD
Newbie
Posts: 1
Registered: ‎05-28-2016

Re: NS-CAHBTEB01 won't turn on after charging

RyanR,

I'm facing the same issue: I have already tried to charge my headset for more than 4 hours, using different equipments as power source and it simply doesn't work. It works ok only while connected to the power source which leads me to think that the issue might be on the rechargeble battery. I bought it in November 2015 when I was in US so warranty is still valid. Is it possible to have this fixed by one of your representatives in Brazil or can I send it to your closest support office?

Thank you in advance. 

Insignia Product Specialist
Posts: 1,254
Registered: ‎08-27-2015

Re: NS-CAHBTEB01 won't turn on after charging

Hello RLD,

Welcome to Community@ Insignia™!

It does sound like the headset is no longer functioning. The headset would need to be taken into a Best Buy store with the receipt to take advantage of the warranty. Is there maybe someone who is in the US that you can send it to who can take it into the store for you?

Regards,
Ryan
Insignia™ Support

Newbie
Posts: 1
Registered: ‎11-04-2016

Re: NS-CAHBTEB01 won't turn on after charging

your saying the same things over and over again.....my headphones were perfect for exactly 3 weeks since i bought them....notjing was wrong with them.....and all of a sudden now i get no responce from the headphones at all....im not goin back to where i bought them and i charged the for 4 hours and i used different outlets.......WHAT SHOULD I DO😥😡
Newbie
Posts: 1
Registered: ‎11-13-2016

Re: NS-CAHBTEB01 won't turn on after charging

Hi, I found the solution after i experience the same thing for few months. Hold dial button for few seconds then it will connect. it is fantastic. 

Newbie
Posts: 1
Registered: ‎12-26-2016

Re: NS-CAHBTEB01 won't turn on after charging

My headset won't turn on!!!

I've tried charging it over night but nothing is responsive.

Plz help me

Newbie
Posts: 1
Registered: ‎01-14-2017

Re: NS-CAHBTEB01 won't turn on after charging

I inadvertenly charged my headset from a direct outlet power source, as opposed to off a laptop, as your manual shows.   Afterwards it did not work again, would not power on, I got red light, when trying to charge again, but red light just went out after a while.  Geek Squad set me up appointment at a Best Buy, but once I was there they said they could do nothing so I bought another one with warranty!  First one was a gift gift giver did not say warranty was purchased and I was not going to ask.

Newbie
Posts: 1
Registered: ‎01-24-2017

Re: NS-CAHBTEB01 won't turn on after charging

My logo ijoys  will charge but the red light glitches . They will not turn on I have tried  to hold down the phone button but nothing happens .... plz help I need them really bad 

 

Newbie
Posts: 1
Registered: ‎02-11-2017

Re: NS-CAHBTEB01 won't turn on after charging

Hello.

I have the headphone ns-cahbtsport. The left side doesn't work more. It's the third time that I use my product.

Newbie
Posts: 1
Registered: ‎02-27-2017

Re: NS-CAHBTEB01 won't turn on after charging

Try getting a small supercompasiter and solder it onboard
Newbie
Posts: 1
Registered: ‎06-07-2017

Re: NS-CAHBTEB01 won't turn on after charging

If it turns on, and won't connect, that was my problem, go to settings, Bluetooth, on, click on the i in the circle and hit forget this device, it will then show up in the searching for Bluetooth devices, select it, and you should be good to go