02-26-2016 08:50 PM
When I bought this 'Bluetooth Selfie Speaker' I used an iPhone 5 and it worked great to take pictures. I upgraded to an iPhone 6s and the speaker does not control the phone's camera, but the speaker itself still works great so that rules out a bluetooth pairing issue.
So then, I tested the speaker cube on 1 android, another iPhone 5, and a different iPhone 6s. The 6s was the only one it didnt't take pictures with.
What can I do to get the camera control feature working on my iPhone 6s?
02-27-2016 02:08 PM
Welcome to Community@ Insignia™!
Since we are able to rule out a pairing issue, and since we know the camera shutter button still functions, we know that the issue is specific to the iphone 6s. In the iphone Bluetooth settings, have the phone completely forget the Insignia Bluetooth speaker, then pair the two again as if it were the first time
If you still cannot use the shutter control, there may be additional permissions that need to be given in the iphone to allow the Bluetooth device to control the camera functions. It may just be incompatible with the iphone 6s. I would recommend speaking with Apple to see if there is anything on their end that you may not have tried yet.
10-18-2016 10:43 PM