Portable Audio

[sammybeec]

I've been exceptionally happy with my 4GB NS-DV4G MP3 player, which I have owned for about a month. However today, I attempted to add more music on it using Windows Media Player. It had originally 166 songs on it, but then I added 20 more and none of them showed up on the MP3 player when I try to listen to it. When I plug it in to the computer again and view its files though, it has the song in the music files just like all of the other music files that I had beforehand. It also says that it is synching music even after I hit "stop synching" and my computer isn't synching any songs onto it at all.

[Zac-INSG · Accepted solution]

Hello sammybeec,

I would suggest that you make sure you have a backup of the music that is on your MP3 player then reset it to defaults. To reset the player to defaults follow these steps:

1. Press "Menu".
2. Select "Settings".
3. Select "System".
4. Select "Erase All", this will erase all music from the internal memory of the player as well as any memory card inserted into the player.
5. Select "System Init", this will reset the player to factory defaults.

After resetting the player you can then re-synch you music from your computer back to the player.