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Newbie
tnsoccermom
Posts: 1
Registered: 12-26-2011

NS HD-01 won't stay off

The Power Off on my HD-01 has quit working correctly. It goes off and comes back on immediately. I have tried going back to the factory settings, pushing the reset button for a second, and pushing it for four+ seconds. Nothing helps.  The unit (my second in a year) worked fine for several months. Any suggestions?

Insignia Product Specialist
Zac-INSG
Posts: 1,303
Registered: 03-22-2011

Re: NS HD-01 won't stay off

Hello tnsoccermom,

 

Unfortunately it appears that you are experiencing a hardware related issue. As a result, I would suggest taking the player, along with the receipt, to the place of purchase, to obtain service. The NS-HD01 has a 90 day warranty from the date of purchase.

Regards,
Zac
Insignia™ Support
Newbie
freddie226
Posts: 2
Registered: 01-31-2012

Re: NS HD-01 won't stay off

Mine does the same thing... If it's a "Hardware Issue", there seems to be a problem with the design of it.