05-21-2018 11:11 AM
Thanks for joining our community for some further assistance. Can you please provide some more insight into which Insignia product you’re an issue with? I look forward to you reply to see what troubleshooting steps, or advice I can provide to you at this time.
06-24-2018 02:15 PM
06-27-2018 09:38 AM
Greetings fjay2000 and ce1203,
Thank you so much for sharing this with us. After double checking with our advanced support teams there wasn’t an outage, or a server issue reported for June 23. Can you please share if you’re still experiencing the same issues?
Uninstalling the CONNECT app, and reinstalling it would be the best way to resolve this matter. It can take a few times of doing that for the issues to resolve themselves. I look forward to your replies to see if further assistance is needed.