04-26-2013 12:21 PM
I just hooked up my 360 to the TV and started playing Rock Band. It seems to only shut off and turn back on when I'm playing the drums to Rock Band really heavily. I have it mounted on my wall and I'm not sure that much vibration could be occuring to cause any issues but I could be wrong. Any ideas or any suggestions to keep this from happening?
04-29-2013 10:12 AM
Welcome to Community@Insignia™!
More information would be helpful, so please read this post and reply here with answers to the questions. Answers to these basic troubleshooting questions will help us understand what's happening with your TV.
04-30-2013 03:07 PM
NS-19E310A13 Rev. A
Xbox 360 connected via HDMI
I mounted it on the wall. That's it.
05-01-2013 11:48 AM
So while you are playing drums in Rock Band on an Xbox 360 over HDMI the TV will shut off on its own and it doesn't shut off on its own when you do anything else? If that is the case the only real possibility I can think of is that the power cord isn't inserted completely and the vibration is causing the TV to lose power temporarily. I would suggest checking the power cord is securely attached to the back of the TV, at the power brick, at the surge protector, and at the wall. Hopefully one of those connections is loose and causing that issue.