Televisions

[Ross]

Hey there,

The problem I'm having is with the closed caption in Component mode (the component being a Time Warner Cable TV box - it's a Motorola, if that matters at all). It just won't turn off!

When I press the CCD button a "forbidden" sign appears, much like this one:

<img src="http://www.fotosearch.com/bthumb/CSP/CSP076/k0767656.jpg">

The Closed Caption option in the Settings Menu is light gray and cannot be selected.

How do I turn the CC off? 

[SteveEast · Accepted solution]

The CC is almost certainly being sent by the cable box rather than generated by the TV since you are using a component connection.

Without knowing the model number of your cable box I can't be certain, but for many Motorola boxes you need to do something like:

. With the cable box connected to the TV and both switched on...

. Switch OFF the cable box

. Immediately press the MENU button on the front of the cable box

. Use the cable remote or panel cursor keys to select the CC option and disable it

Steve.

[Ross]

Thanks, Steve. I actually googled it a couple of hours ago and found that exact solution on some website and was able to disable (hah!) the CC through the box's menu.

Thanks again!

[jjb]

Ross, can you let me know how you resolved, I can not ge the close caption to turn on

[SteveEast]

If you're using a Motorola cable box then try following the instructions in post #2 except enable rather than disable CC in the last step.

Steve.

[jjb]

Thanks Steve.  I was actually hoping to control the cc function via the tv rather than through the cable box.  My cable box does not offer the cc function while volume is muted.

[SteveEast]

If you're connecting via hdmi or component then I think you're out of luck.

Steve.

[Shatadru]

The TV when connected to a cable box just acts like a monitor. The 'brain' for functions such as Closed Captioning lies with the cable box. Hence, you will need to control this via the cable set top box!