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Newbie
opplv04
Posts: 2
Registered: ‎05-11-2011

42" Plasma NS-42P650A11-Picture goes light and dark

When I am wathcing TV with all of the lights out, you can see the picture going light and dark. What is going on?

 

Thanks

Insignia Support
John-INSG
Posts: 4,703
Registered: ‎03-20-2009

Re: 42" Plasma NS-42P650A11-Picture goes light and dark

Hello opplv04,

Welcome to Community@Insignia™!

More information would be helpful, so please read this post and reply here with answers to the questions.

Regards,
John
Insignia™ Support

Visitor
pensfn
Posts: 3
Registered: ‎10-05-2011

Re: 42" Plasma NS-42P650A11-Picture goes light and dark

The exact same thing is happening to me.

 

My TV Model is NS-42P650A11

When viewing the TV in the room with all the lights out the picture goes dark then light in a cyclical basis.

I am viewing the TV in Standard Mode
One CableDVR is connected via Component video cables in Component 1 Input

If I turn the lights on the probem seems to go away.  Is there some type of ambient light sensor that could be malfunctioning here that would auto adjust brightness?

Newbie
opplv04
Posts: 2
Registered: ‎05-11-2011

Re: 42" Plasma NS-42P650A11-Picture goes light and dark

I followed the post above you and it fixed my problem.

Insignia Product Specialist
Zac-INSG
Posts: 1,684
Registered: ‎03-22-2011

Re: 42" Plasma NS-42P650A11-Picture goes light and dark

Hello Pensfn,

 

The issue is in fact being caused by the light sensor. The reason that it is doing this is due to the fact that you are in a very low light environment and the TV is emitting enough light to cause the sensor to make adjustments. As a result, if you are using the TV in darkness, I would suggest turning off the "Brightness Sensor" which is located in the "Setup" section of the menu.

Regards,
Zac
Insignia™ Support