04-16-2011 12:04 PM
i have model number NS-L42Q-10A 42" tv. last night worked fine. today on hdmi 1 input (from hd cable box) the screen is green on every channel but the audio works fine. also have a dvd player connected on hdmi 2 input and while on that input source, i can see the picture fine and the audio is good. already tried a new cable for the hdmi 1 connection, still a green screen. pleased help
04-18-2011 01:38 PM
Welcome to Community@Insignia™!
Please see our response on this issue here. While for a different model TV, the troubleshooting provided should help. Let us know your results!
11-15-2017 12:04 AM
john thx for your response to the 42" green screen question. I googled Insignia Green Screen and saw your answer and fixed my new 50". It took unplugging both for 30 sec and my picture came back so thx