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Newbie
Posts: 1
Registered: ‎09-05-2016

Re: 50" Insignia tv has sound but no picture

Where do I find? It's a 55in. That the Disp k ay Light went out on just as the WARRANTY tan out and I Just Finished PAYING FOR IT PURCHASED AT BEST BUY!!! I see Comments where it seems they break PRETTY SOON AFTER WARRENTY RUNS OUT? WHAT'S UP WITH THAT????? REPAIRMAN TOLD ME BUY NEW TV COST MORE TO FIX!!!!! I'M 64 N ON FIXED INCOME!!!! ,THAT TRULY SUCKS!!!!!! NOW WHAT DO I DO?
Insignia Product Specialist
Posts: 64
Registered: ‎08-08-2016

Re: 50" Insignia tv has sound but no picture

Hello there ellsuggs2

 

Welcome to Community@ Insignia™!

 

I'm sorry to hear about the misbehaving your TV continues to experience, in this case we can surely help you with the warranty fulfillment if your TV set is just a couple of days outside the warranty time frame. I will kindly ask you to contact our support team for them to be able to gather your information and let you know if the TV is applicable for post-warranty review.

 

You will be asked for a couple key pieces of information, the main and most important one that will make your TV applicable for this process if your receipt of purchase or any other sort of proof of purchase.

 

Please reach our support team at:

https://www.insigniaproducts.com/contact-us

 

Best,

 

John

Insignia Customer Care.

Newbie
Posts: 2
Registered: ‎10-27-2016

Re: 50" Insignia tv has sound but no picture

Mine is an be-32D201NA14 rev.B
Same thing no picture you wouldn't even know it's on if it wasn't for sound. Tried unplugging it hitting buttons does nothing.
Newbie
Posts: 2
Registered: ‎10-27-2016

Re: 50" Insignia tv has sound but no picture

NS not be sorry
Newbie
Posts: 2
Registered: ‎11-16-2016

Re: 50" Insignia tv has sound but no picture

What did they suggest? I can't find it anywhere?
Newbie
Posts: 2
Registered: ‎11-16-2016

Re: 50" Insignia tv has sound but no picture

50d550na15
Newbie
Posts: 1
Registered: ‎12-08-2016

Re: 50" Insignia tv has sound but no picture

Just wondering I have a black screen and sound I read this three weeks ago and tried what you said I switched my HDMI to the other port now this time same thing has happened to this port I switched back same thing what can I try next
Newbie
Posts: 4
Registered: ‎01-31-2017

Re: 50" Insignia tv has sound but no picture

Yes my tv will come on and then blink off my grandson was sleeping in the living room with the tv on went in there and the screen was black
Newbie
Posts: 4
Registered: ‎01-31-2017

Re: 50" Insignia tv has sound but no picture

Ns-RC4NA-16
Newbie
Posts: 4
Registered: ‎01-31-2017

Re: 50" Insignia tv has sound but no picture

My insignia model number is NS-RC4NA-16 tv will come on but no pic my grandson was sleeping in the living room with the tv on and when I went in there the screen was black