09-30-2017 01:37 PM
Welcome to Community@Insignia!
To clarify: under what circumstances are you getting no picture or sound? Does the TV power on and off properly with and without the remote control? Have you ensured that your composite (RCA) cables are connected properly (i.e., white cable in white port, red in red, and yellow in green as specified in the User Guide)? Any additional information you can provide about your experience will help.
10-02-2017 01:25 AM
10-04-2017 08:28 AM
Thank you for sharing more details about your situation.
Given what you've described, I recommend contacting Insignia Support at 877-467-4289 for assistance with more advanced troubleshooting your TV.