11-27-2017 11:52 AM
So I have a VERY old camcorder, it is a Canon ZR45 Mini DV Recorder/Player. I am trying to connect it to an Insignia TV (with ROKU box built in). The TV model is 5315X.
According to the manual, you are supposed to connect using the included cable which I have done but I cannot get the camcorder to display to the TV.
Tried to insert an image, but not sure how so I've put the image on my OneDrive public folder. Link is here:
I contacted Canon, and they said reach out to Insignia which is why I'm here.
Any advice is appreciated!
11-29-2017 08:49 AM
Welcome to Community@Insignia!
I'll be happy to look into this for you if you will please reply with your TV model number that begins "NS-".
Thank you for writing to us.
12-01-2017 09:17 AM
Thank you for sharing the needed information.
For troubleshooting purposes, have you tried connecting your camcorder to another TV by the same means? Have you tried using a different cable (oddly enough, cables go bad sometimes)? If you have functionality connecting to another TV, your TV may have an issue.
If you remain unable to get picture and sound from your camcorder, I recommend contacting Insignia Support at 877-467-4289 for personalized troubleshooting for your connection.