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Newbie
Posts: 2
Registered: ‎11-27-2017

Canon ZR45 Mini DV Recorder/Player

So I have a VERY old camcorder, it is a Canon ZR45 Mini DV Recorder/Player. I am trying to connect it to an Insignia TV (with ROKU box built in). The TV model is 5315X.

 

According to the manual, you are supposed to connect using the included cable which I have done but I cannot get the camcorder to display to the TV.

 

Tried to insert an image, but not sure how so I've put the image on my OneDrive public folder. Link is here:

 

 

 

 

https://1drv.ms/u/s!An75TL2mUI9Ypw5TNe5KSQKf_v-c

 

I contacted Canon, and they said reach out to Insignia which is why I'm here.

 

Any advice is appreciated!

 

Thanks,

 

Mo

Insignia Support
Posts: 4,863
Registered: ‎03-20-2009

Re: Canon ZR45 Mini DV Recorder/Player

Hello Mo,

 

Welcome to Community@Insignia!

 

I'll be happy to look into this for you if you will please reply with your TV model number that begins "NS-".

 

Thank you for writing to us.

 

Regards,

John

Insignia Support

Newbie
Posts: 2
Registered: ‎11-27-2017

Re: Canon ZR45 Mini DV Recorder/Player

Hi John - thanks.

 

The model number shown on the back of the TV is NS-39DR510CA17.

 

Regards,

 

Mo

Insignia Support
Posts: 4,863
Registered: ‎03-20-2009

Re: Canon ZR45 Mini DV Recorder/Player

Hello Mo,

 

Thank you for sharing the needed information. 

 

For troubleshooting purposes, have you tried connecting your camcorder to another TV by the same means? Have you tried using a different cable (oddly enough, cables go bad sometimes)? If you have functionality connecting to another TV, your TV may have an issue.

 

If you remain unable to get picture and sound from your camcorder, I recommend contacting Insignia Support at 877-467-4289 for personalized troubleshooting for your connection.

 

Regards,

John

Insignia Support