Televisions

[Romo]

We have a Model NS-L42Q-10A tv set.  How do I turn the caller ID on?  I've gone through all the settings & called Time Warner but they said it has to be done on the tv remote.

Please Help.

Romo

[Justin-INSG]

Hello Romo,

Welcome to Community@Insignia™!

To turn on Caller ID on TV:

Press "A"  on your digital remote control.

Select "Caller ID." The display will read "Call Alert OFF." 

Press SELECT on your remote control and "Call Alert ON" will appear with a check mark.

To turn off Caller ID on TV:

Press "A" on your digital remote control.

Select "Caller ID" and scroll down to "Call Alert ON."

Press  on your remote control and "Call Alert OFF."

To see who the last 10 callers were:

Press on your digital remote control.

Select "Caller ID." The display will read "Received Calls."

Press SELECT on your remote control to view your last 10 calls received

I hope this helps! 

Regards,
Justin
Insignia™ Support

[Justin-INSG]

Hello again Romo,

After further researching, the steps I have provided to enable the Caller ID are extracted from Time Warner’s website and that if any additional troubleshooting is needed to make this function work should be provided by them since this is not a feature that depends on our TV. 

There is no additional troubleshooting we can provide because you have set the Caller ID from the remote of your Digital Cable Box and not from our TV remote.

Regards,
Justin
Insignia™ Support