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Newbie
dawnetteb04
Posts: 2
Registered: ‎11-11-2012

Insignia 24" LCD TV/DVD Combo - DVD Player won't play

I just purchased this TV, plugged it in and hooked up the HDMI cable. We switched input to DVD and tried to play a movie. It said "loading," "playing" then "open" and ejected the disc. I know it needs to be put in one way, so we tried the other way, just to be sure. It said the same thing either way. What could be wrong?

Dawnette

Newbie
dawnetteb04
Posts: 2
Registered: ‎11-11-2012

Re: Insignia 24" LCD TV/DVD Combo - DVD Player won't play

Sorry, model NS-24LD100A13/NS-32LD120A13

Insignia Product Specialist
Tom-INSG
Posts: 578
Registered: ‎03-22-2011

Re: Insignia 24" LCD TV/DVD Combo - DVD Player won't play

Hello dawnetteb04,

It sounds like your television is experiencing a hardware issue, I would recommend taking back to your place of purchase with a copy of your receipt for a warranty exchange.

Regards,
Tom
Insignia™ Support