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Newbie
Posts: 1
Registered: ‎10-06-2017

Insignia 32 LED TV won’t fully turn on

So I’ve had this tv for about a year and it’s been working fine until recently whenever I try to turn on my TV and it goes to the “INSIGNIA TV • ROKU TV” screen for about 4 seconds then immediately goes to a black screen for about 8 seconds and back to the Insignia tv screen and continuously does this. It won’t let me do anything on the TV, is there any way to fix this?

Model: NS-32DR310CA17
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Insignia Support
Posts: 4,773
Registered: ‎03-20-2009

Re: Insignia 32 LED TV won’t fully turn on

Hello tmanx7,

 

Welcome to Community@Insignia!

 

If you haven't already done so, try power-cycling your TV. Turn off your TV and unplug it for several minutes. This should serve to reset the hardware.

 

If the problem persists afterward, it is likely your TV will require repairs. If that is the case, your local Geek Squad should be able to assist you with scheduling repairs. You can schedule an appointment by visiting We're Here to Help and selecting "Make a Reservation" under "Getting Help is Easy."

 

I hope this helps.

 

Regards,

John

Insignia Support