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Newbie
Posts: 1
Registered: ‎09-25-2017

Insignia TV Extra Zoomed & Narrating Titles/Descriptions

My tv is incredibly zoomed in and also the tv is narrating every screen out loud. I have adjusted all audio and visual settings. I have restored to factory defaults. I adjusted the aspect and the picture. I turned adaptive contrast off. I cannot figure out how to zoom out and stop the narration. Please help!
Insignia Support
Posts: 4,878
Registered: ‎03-20-2009

Re: Insignia TV Extra Zoomed & Narrating Titles/Descriptions

Hello Iratner,

 

Welcome to Community@Insignia!

 

I'll be happy to look into this for you if you will please reply with your TV model number. Additionally, what is your TV signal source (e.g., antenna, cable box, disk player, etc.)?

 

Regards,

John

Insignia Support

Newbie
Posts: 2
Registered: ‎09-29-2017

Re: Insignia TV Extra Zoomed & Narrating Titles/Descriptions

I have the same issue with the narration.  I can't change the SAP setting.

Newbie
Posts: 2
Registered: ‎09-29-2017

Re: Insignia TV Extra Zoomed & Narrating Titles/Descriptions

We have the same problem with narration.  It won't let me change the SAP setting.

 

Insignia Support
Posts: 4,878
Registered: ‎03-20-2009

Re: Insignia TV Extra Zoomed & Narrating Titles/Descriptions

Hello laurepeabody,

 

Welcome to Community@Insignia!

 

I'll be happy to look into this for you if you will please reply with your TV model number. Additionally, what is your TV signal source (e.g., antenna, cable box, disk player, etc.)?

 

Regards,

John

Insignia Support