02-10-2010 11:21 AM
John thanks and please keep us posted. thanks
02-10-2010 02:35 PM
02-10-2010 07:01 PM
02-10-2010 09:08 PM
Hi John,
I have 3 weeks left from the 30 days allowed by Best Buy to return the TV. Can you give an approximate estimate when the fix will be released and how can we apply it to the tv?
If won't be a fix in the next 2 weeks, the TV goes back to Best Buy
Thanks
02-11-2010 05:53 AM
shutting off DCM did not help with the tv turning off while gaming or for anything hooked up to component for that matter so that is not the fix.
I just hope they come up with the fix soon because i am coming close to the 30days as well.
02-11-2010 06:06 AM
02-11-2010 03:44 PM
02-12-2010 10:32 PM
Another customer here, and equally frustrated with the insignia squad here...while it is appreciated to have somebody on the threads from the company, having no foreseeable solution, along with no forewarning, is a hallmark of a failing and incompetent company. I love the tv, and if it werent for this (to me) not so minor problem i would still be on my television honeymoon. Unless a solution is proposed very soon, i will be returning my otherwise great tv and making sure to alert everyone who would dream of getting an insignia of the foolishness of their endeavor.
Thank you for your time,
Eric
02-14-2010 07:19 PM
I agree. If this problem is as widespread as it appears from this thread, I'd better not get any grief from BB when I return my (2nd) tv! Also; if Insignia doesn't have any timetable for the 'fix', BB had better not try to say they have no responsibility after the 30-day period. If we all (everyone with a shut-off problem) were to start spreading negative word-of-mouth advertising, they wouldn't be able to give these things away. I don't sound frustrated do I? My set turned off 4 times yesterday watching the Olympics.
02-14-2010 09:23 PM
Well if it is not fixed in a timely fashion post a review on the best buy web site and include this problem. That is what I and many others on this board will do.
I have Faith though that the Insignia Team will take care of this (i hope). So Insignia team just keep us posted on what you find and hopefully fix!
thanks
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