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Newbie
Posts: 1
Registered: ‎08-27-2010

Lost screws for base mount to insingnia model nsl322q10a.

I recently was moving up to college and while i was packing my insignia nsl322q10a up i forgot to pack the screws.  Does anyone know the size of screw needed?  Any help would be much appreciated.

Insignia Product Specialist
Posts: 1,365
Registered: ‎04-07-2009

Re: Lost screws for base mount to insignia model nsl322q10a.

Hello Kinkajou42,

Welcome to Community@Insignia™!

This TV needs M4 Screws, 12mm and 16mm long (top 2 and bottom 2).

 

 

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Thank you,
Gonza
Insignia™ Support Team

Visitor
Posts: 7
Registered: ‎09-29-2015

Re: Lost screws for base mount to insignia model nsl322q10a.

I believe you are mistaken. All the screws that connect the stand to the base are the same length.

Insignia Product Specialist
Posts: 1,254
Registered: ‎08-27-2015

Re: Lost screws for base mount to insignia model nsl322q10a.

Hello criteanu,

Welcome to Community@ Insignia™!

I did double check those sizes and they are correct. 

Regards,
Ryan
Insignia™ Support

Visitor
Posts: 7
Registered: ‎09-29-2015

Re: Lost screws for base mount to insingnia model nsl322q10a.

Ryan,

I have been limited to using my wall-mount for a few years now. Can you check somewhere else on the screws? They're not M4. I have M4 screws that I bought from the hardware store of the sizes you recommended and they never worked. They won't even thread. I'm certain that the screws that I lost that came with the unit were all interchangeable (e.g. the same length). I assembled and disassembled the TV many times over the years before I lost the screws. I just moved to a new apartment and wall-mount is not an option. Help me!