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Newbie
dolphine
Posts: 1
Registered: ‎09-02-2010

My screen goes BLACK when I turn it on, Still have sound.

Recently while watching tv, my screen would FADE to BLACK. It only did it occasionally and all I did was turn it OFF and back ON....and everything would be OK...... But now its all black and won't come back....I still have sound to every channel. What can I do????

Insignia Support
John-INSG
Posts: 4,702
Registered: ‎03-20-2009

Re: My screen goes BLACK when I turn it on, Still have sound.

[ Edited ]

Hello dolphine,

Welcome to Community@Insignia™!

Unfortunately, your TV will require repairs.  To schedule a technician, please call Product Support.  If your TV is still within the factory warranty period (details will be in your owner's manual), repairs should be at no expense to you. 

Regards,
John
Insignia™ Support