Televisions

[oldnslow]

I have had this TV for a little over a month now.  It seems every 4th or 5th time I turn it on, I can't access the Netflix app.  When I click on the Netflix icon the TV makes the aknowledgment sound, but nothing happens.  I then have to unplug the TV for a few seconds, plug it back in and turn it on again to access Netflix.

Then just yesterday I tried to access Netflix and clicking on the Netflix icon made the TV turn itself off and restart.  I've tried unplugging the unit, but that has not worked.  Even left it unplugged the whole night, but the same happened this morning. 

The other internet applications (YouTube, Pandora, etc) work fine, but clicking the Netflix app now makes my NS-32E859A11 turn off and restart.

Thank you for any help.

[badleste]

I have the same TV I am having the same problem where it is shutting off and everything i have tried is not working!@!!!! someone please help us!

[mspevey]

I'm having the same exact problem.     I've tried everything and nothing works.

[dools44]

when i try to use netflix on my tv i launch the app but it wont load and the tv resets its self anyone else having this problem

[dools44]

sorry to post twice the model of tv is  NS-42E859A11

[oldnslow]

I just spoke with customer service.  It seems to be a recent universal problem.  Was told they are working on it and there will be a fix pushed out to all units in the near future.

[fkrepubligion]

Actually, I have the exact same TiVO "SmartTV", the problem just started on Friday, almost like Netflix had an update to its app, but now I can no longer access that feature, it restarts the tv after telling me to please wait. Wal-Mart's VUDU and YouTube still work fine...all the apps do. This is something on their end that they need to fix.

[fkrepubligion]

What crap...I am no longer going to buy anything Insignia, I made the mistake with this one. They had the 42 inch SmartTV from Samsung at Sears for 1099 and I bought it, finding the current build buggy...then I went to try out the TiVO SmartTV from Insignia. A huge mistake, nothing is ever updated..I have had one update since purchasing so I really don't think this problem will be resolved for months...I would find another component that has a netflix app, because the support for these products are schit.

[fkrepubligion]

I have been having this problem since Thursday night.

[skjordan]

My ConnectedTV (NS-32E859A11) is experiencing the same thing.  Is this something on Netflix's end, or is there an App update that needs to happen from Insignia?