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Newbie
Posts: 2
Registered: ‎09-30-2017

NS-50DR620NA18 OTA channel not at correct resolution

I recently purchased an Insignia NS-50DR620NA18.  After setup all OTA channels display correctly except for one.  It looks terrible, not even at 480 even though it says its at 1080.  Signal strength has all bars.  Tried rescanning channels to no avail.  This TV replaces a 5 year old Dynex which worked fine.  Any recommendations?

Newbie
Posts: 2
Registered: ‎09-30-2017

Re: NS-50DR620NA18 OTA channel not at correct resolution

Disregard.  Had the problem for 2 days.  Immediately after posting I turned on the TV and it now works fine.

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Insignia Support
Posts: 4,878
Registered: ‎03-20-2009

Re: NS-50DR620NA18 OTA channel not at correct resolution

Hello emclenna,

 

Welcome to Community@Insignia.

 

I was just starting to write a reply when your latest message popped up. I'm happy to hear your TV is working as you hoped.

 

Regards,

John

Insignia Support