Reply
Newbie
ajbossart
Posts: 1
Registered: 01-02-2012

NS-51P680A12 in Store Demo Mode

All of the sudden my NS-51P680A12 is in Store Demo mode, so occassionally, the specs for the tv pop up in the upper left hand corner  of the screen. It goes away after a minute or so and then comes back. I know I need to put it in home mode, but I can't figure out how to do this.

Insignia Support
John-INSG
Posts: 3,672
Registered: 03-20-2009

Re: NS-51P680A12 in Store Demo Mode

Hello ajbossart,

Welcome to Community@Insignia™!

To change this setting you will need to reset the Plug & Play option. This will allow you to re-run the Setup Wizard. To do this, enter the on screen Menu and select Setup, then Plug & Play. Pressing enter will complete the reset. If you have custom picture settings, you may wish to write them down before you begin as a precaution. Let us know your results!

Regards,
John
Insignia™ Support

Newbie
lfrabbs
Posts: 2
Registered: 02-05-2012

Re: NS-51P680A12 in Store Demo Mode

I have the same problem with the demo screen and I tried this but it won't let me choose PlugnPlay.  It's not a highlighted option. everytime I go to setup the first available option is Language. HELP!!

Insignia Product Specialist
Zac-INSG
Posts: 1,303
Registered: 03-22-2011

Re: NS-51P680A12 in Store Demo Mode

Hello lfrabbs,

 

If you are having issues selecting the plug and play option, please make sure the TV is on the "TV" input.

Regards,
Zac
Insignia™ Support
Newbie
lfrabbs
Posts: 2
Registered: 02-05-2012

Re: NS-51P680A12 in Store Demo Mode

That's the part you forgot in the other post! Called the tech and he walked me through it. Problem solved! It's amazing how it can take 4 adults and 10 steps to fix a problem a 1 yr. old made in a matter of seconds. Thanks!