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Visitor
mzinger
Posts: 2
Registered: ‎01-05-2013

NS-55E480A13A: Lag on HDMI with Xbox.

[ Edited ]

I recently purchased the 55" LED NS-55E480A13A and I am experiencing movement lag and sound lag from my XBox. It sounds like this is a common problem on these TVs. I'm curious if this firmware update applies to my model as well, or if I should just return it to BestBuy. Anyone else getting a sound lag as well? When I play with TV and surround sound, the TV sound is on a noticeable delay. It seems like anything done through HDMI ports is delayed.

Regular Contributor
mattSER
Posts: 92
Registered: ‎11-27-2012

Re: NS-55E480A13A: Lag on HDMI with Xbox.

Visitor
customchevy_350
Posts: 6
Registered: ‎12-19-2012

Re: NS-55E480A13A: Lag on HDMI with Xbox.

lets get this update out!  any word on how much longer??

Insignia Product Specialist
Tom-INSG
Posts: 578
Registered: ‎03-22-2011

Re: NS-55E480A13A: Lag on HDMI with Xbox.

Hello mzinger,

I will inquire about a firmware update on this model as well, in the mean time in regard to your audio lag, how do you have the surround sound connected to the TV?

Regards,
Tom
Insignia™ Support

 

Visitor
mzinger
Posts: 2
Registered: ‎01-05-2013

Re: NS-55E480A13A: Lag on HDMI with Xbox.

I have HDMI going from XBox to TV, then I have the Red and White audio cables going from XBox to surround sound. I get a delay in the TV sound doing this, and the surround sound in normal.
When watching TV I use a different connection linking surround directly to TV and there is no lag.
This leads me to believe its caused by the HDMI port somehow. I've tried all 4 ports and same result.
Insignia Product Specialist
Tom-INSG
Posts: 578
Registered: ‎03-22-2011

Re: NS-55E480A13A: Lag on HDMI with Xbox.

Hello mzinger,

You shouldn't need to use two connections out at the same time from the Xbox. If you can give me the model number for your home theater unit I can try and help you find the best way to configure your connections.

Regards,
Tom
Insignia™ Support

Visitor
shwartzeneric
Posts: 5
Registered: ‎02-11-2013

Re: NS-55E480A13A: Lag on HDMI with Xbox.

I just bought this tv, I too am having severe lag problems with my xbox 360, so much that It is impossible to play online. I am using component inputs. Is there a firmware update available? I love the picture, but I am a avid gamer and will have to return this tv if ths problem is not fixable.

Contributor
NomakeWan
Posts: 33
Registered: ‎02-02-2013

Re: NS-55E480A13A: Lag on HDMI with Xbox.

Shwartz, set your Xbox to a resolution that is not 480p, 720p or 1080p. For instance, 1366x768 (or whatever's close) or 1680x1050 (or whatever's close). The 360 should have these PC-monitor-like resolutions available. That will eliminate the lag automagically until a firmware update exists to correct the core issue.

 

mzinger, you say your audio lags but it wasn't clear from your posts which audio is actually lagging. Is it the sound coming out of the TV what appears to be incorrectly timed or is it the sound coming from the external audio that appears to be lagging? What happens if you only use the HDMI audio output from the 360 without using the red/white cables at all? What happens if you completely disable HDMI audio output in the 360 and set it to only output to the red/white cables? Also note that the only way to get actual surround sound from your Xbox is to use a digital format, for instance by using the SPDIF out on the TV to send the HDMI audio to your surround system. Or, you could use the optical port that should be on the back of the 360's audio adapter plug.

Visitor
shwartzeneric
Posts: 5
Registered: ‎02-11-2013

Re: NS-55E480A13A: Lag on HDMI with Xbox.

I appreciate the feedback for a possible solution Nomake, but my xbox only gives an option of 480, 720, 1080i or 1080p for display resolutions :smileysad:  I messed with it last night with game mode on and of on the tv, no change :smileysad:

Contributor
NomakeWan
Posts: 33
Registered: ‎02-02-2013

Re: NS-55E480A13A: Lag on HDMI with Xbox.

How strange! You are using HDMI, yes? Have you tried plugging into HDMI2/DVI? Just a thought. You could also try turning Display Discovery off (which forces the Xbox to ignore the TV's EDID) then manually selecting a different resolution.

 

http://www.youtube.com/watch?v=Lu8ojUDpW0U Here's a video showing the option for Display Discovery in the Xbox's dashboard, as well as instructions on how to turn it on again in case you need to do so and have a blank screen.