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Newbie
eddie99399
Posts: 1
Registered: 02-08-2012

NS-55E790A12 tuner too slow...

We just got this 55" NS-55E790A12 and have it hooked up to an antenna. This tv takes 3 full seconds to change channels. Is this common? We have a samsung on the same antenna line and it changes channels instantly. Hate it that it takes so long. I didn't see this issue in the reviews.

Insignia Product Specialist
Zac-INSG
Posts: 1,303
Registered: 03-22-2011

Re: NS-55E790A12 tuner too slow...

Hello eddie99399,

 

I have forwarded this to our engineering team and as soon as I have more information, I will be sure to let you know.

Regards,
Zac
Insignia™ Support
Contributor
hoopitup2000
Posts: 16
Registered: 12-31-2010

Re: NS-55E790A12 tuner too slow...

2 1/2 to 3 seconds is typical for the Insignia sets I have used. Some older models are even slower. Most people use cable, so that's probably why you don't see anything about this in the reviews.

Insignia Support
Insignia-Admin
Posts: 586
Registered: 02-25-2009

Re: NS-55E790A12 tuner too slow...

Hello eddie99399,

Welcome to Community@Insignia™!

Our engineers have reported back and have determined that your TV is functioning properly. We regret any inconvenience that this may cause.

Sincerely,
Insignia™ Support