02-08-2012 01:35 PM
We just got this 55" NS-55E790A12 and have it hooked up to an antenna. This tv takes 3 full seconds to change channels. Is this common? We have a samsung on the same antenna line and it changes channels instantly. Hate it that it takes so long. I didn't see this issue in the reviews.
02-09-2012 11:29 PM
Hello eddie99399,
I have forwarded this to our engineering team and as soon as I have more information, I will be sure to let you know.
02-10-2012 08:50 AM
2 1/2 to 3 seconds is typical for the Insignia sets I have used. Some older models are even slower. Most people use cable, so that's probably why you don't see anything about this in the reviews.
02-13-2012 11:04 AM
Hello eddie99399,
Welcome to Community@Insignia™!
Our engineers have reported back and have determined that your TV is functioning properly. We regret any inconvenience that this may cause.
Sincerely,
Insignia™ Support
Installation & Support By:
Geek Squad