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Visitor
magikmark
Posts: 2
Registered: 01-09-2012
Accepted Solution

NS-L55X-10A no audio after firmware update

Did a firmware update to supposedly fix video jitters, pix fine but now no audio

 

I know it seems a software/firmware fix, please can you help undo the update, or direst me to agood fix without waiting two weeks forinhome repairs

 

mark

Visitor
magikmark
Posts: 2
Registered: 01-09-2012

Re: NS-L55X-10A no audio after firmware update

was able to go back to firmware B, and got sound back, but original probs came back too, color ghosting of all images after on for 5-10 mins, freezing of video images, a blue haze bar on screen when loading Wii console 

seems like a lot of wierd issues here..

wondering what setting to try?

Insignia Product Specialist
Zac-INSG
Posts: 1,303
Registered: 03-22-2011

Re: NS-L55X-10A no audio after firmware update

Hello magikmark,

 

This seems like there is a hardware issue that needs repairing. Updating your firmware should not cause the audio to stop functioning properly and is likely indicative of a bigger issue. I would suggest contacting our support line to schedule a service appointment. The NS-L55X-10A has a two year warranty from the date of purchase.

Regards,
Zac
Insignia™ Support