01-09-2012 10:06 PM
Did a firmware update to supposedly fix video jitters, pix fine but now no audio
I know it seems a software/firmware fix, please can you help undo the update, or direst me to agood fix without waiting two weeks forinhome repairs
mark
Solved! Go to Solution.
01-09-2012 11:10 PM
was able to go back to firmware B, and got sound back, but original probs came back too, color ghosting of all images after on for 5-10 mins, freezing of video images, a blue haze bar on screen when loading Wii console
seems like a lot of wierd issues here..
wondering what setting to try?
01-11-2012 04:25 PM
Hello magikmark,
This seems like there is a hardware issue that needs repairing. Updating your firmware should not cause the audio to stop functioning properly and is likely indicative of a bigger issue. I would suggest contacting our support line to schedule a service appointment. The NS-L55X-10A has a two year warranty from the date of purchase.
Installation & Support By:
Geek Squad