08-22-2009 09:01 AM
I have the 32" that will not power up. My other components are working fine so I know there is power at the outlet. When using the remote or the manual power switch the "green" light will pulse on and off.....that's it. I have unplugged the unit, waited five minutes with ZERO results. Is this a trait of your product? Is there a fix for my TV?
09-05-2009 10:36 PM
My name is Matias and I am an Insignia Products Specialist
I regret to tell you that there are no tips i can give you to fix your tv so please give us a call to the 1-877-467-4289 so we can send you a tech to fix it
09-19-2009 06:57 PM
I have a couple of questions in regards to my TV....... 1) Was there a recall for this particular Insignia item? 2) Am I having to pay for the repairs? The TV is fairly new and as a consumer you do not expect your purchase to FAIL on you as this Insignia product has. Let me know.
09-21-2009 11:03 AM
02-02-2010 08:19 PM
I'm having the same problem with my TV. The problem started tonight and I have done the unplug-wait-plug it back in routine with no results.
Also, my TV turns on and off automatically as soon as I plug it back in.
Goddess, did you ever find out what the problem is?
I think Insignia should honor ALL of it's TV's with the new two year warranty!!
02-08-2010 08:18 PM
I too have an NS-lcd32. My wife turned off the tv yesterday by pressing the power button and received a noticeable shock. The television will no longer turn on, but the green led light in the bottom right hand corner will light up, and at times blinks.
I began to research this problem by simply googling the term "insignia ns-lcd32 shock". To my surprise, the first page of google hits returned four identical consumer encounters with the circumstances of being shocked while depressing the power button along with immediate television failure. I'm sure more exhaustive search efforts utilizing different search terminology would yield numerous replications of this problem.
My television is 18 months old. This means it falls outside the one year warranty. What can Insignia do to reconcile what appears to be a chronic problem with this particular model?
P.S. John, I did try to send you a pm before posting, but that option is not currently functioning.
02-09-2010 04:48 PM
I have the exact same problem described here and the Geek Squad wants $150 just to show up and do a diagnostic (3 1/2 weeks from now!). And that is no guarantee of a fix either. Insignia needs to address this problem. I purchased 4 hi-def flat screens tvs in the past 2 years from Best Buy(for my furnished rental units). I can't see purchasing another Insignia product without some resolution to what is a certain class actionable issue. A recall is in order Insignia. Follow the lead of Toyota and make good on the product.
02-09-2010 11:11 PM
02-10-2010 11:38 AM
Welcome to Community@Inisgnia™!
I am sorry to read about this. Please contact our Customer Support Line (1-877-467-4289) and provide the Agent with all the information that you just stated, so we can assist you further on this.
Insignia™ Support Team