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Newbie
cleitch
Posts: 1
Registered: 02-04-2012

NS-LDVD26Q-10A DVD Blu Ray requires update to play certain discs

So I have this 3yr old TV, how do I update the BLu Ray player so that it plays all DVD's I am gettin an error message on a blu ray that I just put in and it is stating I need an update.  The Insignia web site has no information on how to do a firmware update for this TV/DVD combo.  Please help!

Insignia Support
John-INSG
Posts: 3,649
Registered: 03-20-2009

Re: NS-LDVD26Q-10A DVD Blu Ray requires update to play certain discs

Hello cleitch,

Welcome to Community@Insignia™!

We'll be happy to look into your question if you'll please confirm your product model number as the one you provided features a built-in DVD player, not a built-in Blu-ray player.

Regards,
John
Insignia™ Support

Newbie
kagarver
Posts: 1
Registered: 02-11-2012

Re: NS-LDVD26Q-10A DVD Blu Ray requires update to play certain discs

I have recently begun having this problem with rentals from Redbox.  My combo is the NS-LBD32X-10A.