07-05-2018 09:33 PM
07-06-2018 08:42 AM
Welcome to Community@Insignia!
jeff6794 is spot on. If you're having trouble with your TV and it needs to be repaired, we recommend that you pursue service through a qualified technician such as Geek Squad.
You may schedule an appointment to carry your TV in by visiting We're Here to Help and selecting "Make a Reservation" under "Getting Help is Easy."
I hope this helps.