12-10-2011 11:31 AM
I have an Insignia NS-42E859A11 with software ctv01-1-2-0-a84. It's connected to my Yamaha RX-V971 with a hdmi cable and a digital optical cable. I also have my cable box, Sientific Atlanta explorer 4250HDC, a blu-ray, Sony BDP-S580 and a dvd, Philips DVP5960 connected to the Yamaha with hdmi cables. When I try to use Netflix or Pandora I get video but no audio to the Yamaha unit where I would like to listen to. How do I get audio from the tv to the Yamaha?
Thank you for your time.
12-12-2011 06:21 PM
I was able to connect our connected TV to a receiver with a optical audio cable here in our lab and it sent the audio to the receiver with no issues and as a result I would like to take a look at the manual for your receiver. I was unable to locate the model number of receiver that you supplied, could you please double check the model? From what I could find on Yamaha's site the RX-V line only goes to 871. However, I would suggest resetting your audio settings to default on the NS-42E859A11.
12-13-2011 03:40 PM
Just to verify, when you want to listen to audio coming from the TV, are you switching the input on the receiver to the proper input for your optical audio cable (looks like it should be either av 1 or av 4)?
12-13-2011 04:53 PM
I have the optical audio cable to av4. My cable box is connected to the reciever with a hdmi cable and have no problems with that audio. When I try to use the apps on the tv, that's where I get no audio to my reciever.
12-14-2011 10:16 AM
If I use this audio path from my TiVo, I get no sound when viewing Netflix content (but I do when viewing recorded TV shows)
TiVo -->HDMI --> Insignia TV --> optical out (RAW) from TV --> receiver
If I go straight to the receiver like so:
TiVo --> optical out --> receiver
Then I do get audio from Netflix. Weird.
12-14-2011 10:33 AM
My cable box, blu-ray and dvd are connected to the reciever with hdmi cables. then I have a hdmi cable going from the reciever to the tv. the only optical audio cable is going from the tv to the reciever.
12-14-2011 10:37 AM
I's suggest connecting your optical cables directly to your receiver and use it to switch audio instead of the TV. I know, it sucks, but that audio out port on the TV seems to pass only certain audio received over the HDMI interface.
You could also set the S/PDIF output settings on the TV to "PCM" instead of "RAW", that might make a difference. You'll lose digital surround sound, but maybe you'll get sound of some kind. I don't know if the TV sometimes can't get the audio at all coming from an HDMI input, or it it just refuses to pass that over the optical cable. You could also try turning up the TV volume itself and see if the sound plays on the built-in speakers.
12-14-2011 11:07 AM
There is one optical cable and that is going from the tv to reciever. I do not have an option for S/PDIF settings on this tv. I have sounds from all sources going to my reciever expect when I try to use the tv apps.