Reply
Newbie
Posts: 3
Registered: ‎02-01-2018

Picture bigger than screen

We no longer have the remote. How can I adjust the picture so it fits on the screen again using just the buttons on the side of the tv? Please help!
Insignia Support
Posts: 5,063
Registered: ‎03-20-2009

Re: Picture bigger than screen

Hello Lheather,

 

Welcome to Community@Insignia! 

 

I'll be happy to look into this for you if you will please reply with your TV model number.

 

Regards,
John
Insignia Support
 

Newbie
Posts: 3
Registered: ‎02-01-2018

Re: Picture bigger than screen

NS46E481013
Insignia Support
Posts: 5,063
Registered: ‎03-20-2009

Re: Picture bigger than screen

Hello Lheather,

 

Thank you for sharing the needed information.

 

What is your signal source (e.g., computer, cable box, disk player, etc.)?

 

Regards,

John

Insignia Support

Newbie
Posts: 3
Registered: ‎02-01-2018

Re: Picture bigger than screen

None of the above. We only have a firestick and connect to Netflix via the firestick. 

Highlighted
Insignia Support
Posts: 5,063
Registered: ‎03-20-2009

Re: Picture bigger than screen

Hello Lheather,

 

Welcome to Community@Insignia!

 

At this point, I recommend contacting Insignia Support at 877-467-4289 for assistance with real-time troubleshooting of your TV.

 

Regards,

John

Insignia Support