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Posts: 2
Registered: ‎01-01-2015
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TV Has power, won't turn on

Insignia NS LCD 37-09 Has power indicated by red led light on front. When I power it on using either the remote or the power button, the led light turns instantly to solid blue (no flashing) but the tv won't turn on. When I power off again the led flashes red and then turns solid red.

 

Fo some time now, I've had to power on and off twice to turn the tv on. Now it won't turn on at all. We tried unplugging it for a minute which worked the last time this happened but doesn't help now.

 

TV is +/- 6 yrs old. 

Newbie
Posts: 2
Registered: ‎01-01-2015

Re: TV Has power, won't turn on

I am having this very same issue with the same TV. It was functioning properly yesterday. I bought a new Mac Mini and I connected it through a thunderbolt converter to a 15pin cable into the VGA input. It did not show the computer desktop and now I have the above mentioned symptoms. The red light flashes 5 times and then goes to solid red when off. When turned on, it goes to blue but no picture, no menus, no input selection with remote. Did I fry this TV by plugging in a VGA cable?

Newbie
Posts: 2
Registered: ‎01-01-2015

Re: TV Has power, won't turn on

I've no idea. My TV is only hooked directly to cable and a cd player. 

Insignia Product Specialist
Posts: 1,354
Registered: ‎07-21-2014

Re: TV Has power, won't turn on

Hello lewthomas,

Thank you for responding!

Something you can try is a power reset. Unplug the set from the electrical outlet. Once unplugged, hold down the power button for about 45-60 seconds. Once that time elapses, release the power button, plug back in, and try to power on. If the set responds, the Power supply is possibly getting faulty, in which case a repair may become necessary for continued use. If the set does not respond, it may be a issue with the power supply, or a fault on the main board itself, in which case a repair or replacement will be required.

Regards,
Jon
Insignia™ Support

Newbie
Posts: 2
Registered: ‎01-01-2015

Re: TV Has power, won't turn on

Thanks Jon,

 

I assume that it is probably fried. It's a few years old and not worth spending money to fix. Do you think that just plugging in the VGA cable caused the damage? It just doesn't seem like it should carry enough energy to do that.

 

Just wondering.

 

Thanks for your help.

 

Jason

Insignia Product Specialist
Posts: 1,354
Registered: ‎07-21-2014

Re: TV Has power, won't turn on

Hello MaximusTN,

Thank you for responding!

You are correct, in connecting the VGA, itself would not have been enough to cause the fault. Possibly it may have been the movement of the set, or other jarring or connection etc. Because the power supply is always active, it is the most susceptible for damage by surges, or spikes in power that may have added up over time until the TV was jostled in connecting the VGA.

Regards,
Jon
Insignia™ Support

Newbie
Posts: 1
Registered: ‎01-05-2015

Re: TV Has power, won't turn on

TV is 12 days old. Problems already? No adding to it, no moving it, nothing. Get up try to turn on NOTHING BUT BLANK SCREEN
Insignia Product Specialist
Posts: 1,354
Registered: ‎07-21-2014

Re: TV Has power, won't turn on

Hello august4sure,

Welcome to Community@ Insignia™!

Try and bring the TV menu up. If it shows, we know the TV is functioning. Once the menu drops off, unplug your source device from power. Once the source is unplugged, the TV should show a "no signal" message. Once the source device is unplugged for about 30 seconds, plug it back in, and see if the source device logo shows up on the screen. If the set then goes back to the blank screen, that is what the source is sending, at which point you will need to contact that devices manufacturer/provider.

Regards,
Jon
Insignia™ Support

Visitor
Posts: 3
Registered: ‎01-05-2015

Re: TV Has power, won't turn on

I just tried the hold power for 45 to 60 seconds now my NS-L55X-10A doesn't even have a red light or want to power up.
Insignia Product Specialist
Posts: 1,354
Registered: ‎07-21-2014

Re: TV Has power, won't turn on

Hello danheather,

Welcome to Community@ Insignia™!

If we are not seeing any indication of power, verify that the power cord is still snuggly connected to the back of the TV. Once that is verified, try plugging the power cord into a separate power outlet. If there is still no indication of power, the TV will most likely require repair, as it sounds like the Power supply may have gone out.

Regards,
Jon
Insignia™ Support