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Visitor
Posts: 3
Registered: ‎01-05-2015

Re: TV Has power, won't turn on

Thanks Jon, I have power again and sound but just a bluish screen like it's warming up to come on but that is all it does. Try to bring up a menu but nothing shows up.
Insignia Product Specialist
Posts: 1,354
Registered: ‎07-21-2014

Re: TV Has power, won't turn on

Hello danheather,

Thank you for responding!

From your other post, it sounds like there are still physical repairs necessary, in which case Geek Squad or a local repair technician, will be your best source for what steps will be necessary to get the set back in working order.

Regards,
Jon
Insignia™ Support

Newbie
Posts: 3
Registered: ‎01-17-2016

Re: TV Has power, won't turn on

Hello,
I've had my tv for about 2 years now and I mainly use it or my computer. Lately I've had flickering in the top left par of my screen and randomly shuts off. Today it shutoff and the screen won't come back on.depending how much it will to fix it I mostly will now buy another insignia tv.
-Ian
Insignia Product Specialist
Posts: 1,254
Registered: ‎08-27-2015

Re: TV Has power, won't turn on

Hello lann,

Welcome to Community@ Insignia™!

The best troubleshooting for that is to unplug the TV from power for at least a minute. Plug it back in and turn it on. Does anything show on the screen? Can you bring up and see the TV menu?

 

If you have had the TV for two years it is most likely out of the manufacturer warranty, but do you know if you purchased an extended warranty though Geek Squad. 

Regards,
Ryan
Insignia™ Support

Newbie
Posts: 3
Registered: ‎01-17-2016

Re: TV Has power, won't turn on

I unplugged it for a day and it turned on for 5 min than it shutoff again. I'm about 90% sure I don't have a warrinty. Anyway thank you for responding
Insignia Product Specialist
Posts: 1,254
Registered: ‎08-27-2015

Re: TV Has power, won't turn on

Hello Iann,

Thank you for responding!

Were you able to test pulling up the menu? This is the best indicator of the issue being in the TV.

 

If the menu will not show though, your best option is going to be to speak with a technician about potential repair costs. 

Regards,
Ryan
Insignia™ Support

Newbie
Posts: 3
Registered: ‎01-17-2016

Re: TV Has power, won't turn on

I couldn't. I'm thinking of just going to repair it
Newbie
Posts: 3
Registered: ‎02-15-2016

Re: TV Has power, won't turn on

Tv won't power on, I just moved, it has the red light on though

Model NS 42e 47 0a 13
Insignia Product Specialist
Posts: 1,254
Registered: ‎08-27-2015

Re: TV Has power, won't turn on

Hello Bigdoug924,

Welcome to Community@ Insignia™!

If you are getting the red light you are correct that the TV is receiving power. When you press the power button, on the remote or TV buttons, does the red light stay solid or does it blink? Does it continue to blink or go back to solid red or go out completely? Do you ever see anything on the TV screen? Can you try the TV in a different outlet? 

Regards,
Ryan
Insignia™ Support

Newbie
Posts: 3
Registered: ‎02-15-2016

Re: TV Has power, won't turn on

It stays red, no blinks or anything, I tried unplugging the tv for 30 sec etc. still morning, I tried holding down the power buttons for 45 sec still nothing. Red light in but a black screen.