Reply
Newbie
Posts: 1
Registered: ‎02-01-2015

TV will not turn on

My tv was ok. But a week ago I went to visit my mother and when I returned my tv didn't turn on. What can I do? The red light in the corner works, but it doesn't turn on, I try using the remote and I tried with the switch and nothing happen. The model of my tv is NS-19E310NA15
Insignia Product Specialist
Posts: 1,354
Registered: ‎07-21-2014

Re: TV will not turn on

Hello Valeria,


Welcome to Community@ Insignia™!

Try unplugging the TV from the electrical outlet. While its unplugged, hold down the power button on the TV itself for about 30 seconds. Once that time is up, release the button and plug it back into power. Power the unit back up and see if you can see any imagery.

Regards,
Jon
Insignia™ Support

Newbie
Posts: 1
Registered: ‎02-02-2015

Re: TV has power but will not turn on

My tv blue light turns on, but there is no sound or picture. It is nspdp50hd09. We unplugged it and held power button For 30 seconds and plugged in again, but no luck. Tv is 5 years old. Any advice?

Visitor
Posts: 4
Registered: ‎10-01-2013

Re: TV has power but will not turn on

Unfortunately, if your tv is not under warranty, you are pretty much out of luck. These guys will not come right out and tell you what is wrong with the tv. There are only so many boards inside the tv and they know which boards need replacing based on the problem reported. In my case, it was the main board.
I will never buy another product by insignia!!
Insignia Product Specialist
Posts: 1,354
Registered: ‎07-21-2014

Re: TV has power but will not turn on

Hello SusanLundine,

Thank you for responding!

That sounds like it may be the power supply, but the main board could also affect that as well. It is a issue that can most likely be repaired, but due to the age of the unit, and availability of parts it may not be cost effective. If you do want to check repair possibilities I would suggest checking with different repair shops in your area for someone that will do a free estimate, and then compare prices with current sales.

Regards,
Jon
Insignia™ Support

Newbie
Posts: 2
Registered: ‎03-02-2015

Re: TV has power but will not turn on

My TV has power and will not turn on.

Would you mind looking up my model # NS-LCD32FS

Thanks Denise

Insignia Product Specialist
Posts: 1,354
Registered: ‎07-21-2014

Re: TV has power but will not turn on

Hello Denisepei,

Welcome to Community@ Insignia™!

Are you seeing any LED, or indication of power? Have you tried different outlets to make sure the TV is getting adequate power?

Regards,
Jon
Insignia™ Support

Newbie
Posts: 1
Registered: ‎03-23-2015

Re: TV has power but will not turn on

My tv won't turn on, the red light in the corner is on but the tv will not respond, changed batteries, read every bit of advice up top turned it off for 30seconds etc. any suggestions?
Newbie
Posts: 2
Registered: ‎03-02-2015

Re: TV has power but will not turn on

Hey, yes Jon. The power turns on the LED indicator turns blue, but there's a faint him notice and the screen doesn't come on.
Denise
Insignia Product Specialist
Posts: 1,354
Registered: ‎07-21-2014

Re: TV has power but will not turn on

Hello Kristel,

Welcome to Community@ Insignia™!

The red led lighting is good, as it shows the set is receiving power. If you press the power button on the TV itself, does the red light blink or have any changes? Try unplugging it from the electrical outlet, and while its unplugged hold down the power button on the TV for 45-60 seconds, then releasing and plugging back in. Once plugged in does the red light blink, or come on solid?


Regards,
Jon
Insignia™ Support