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Newbie
Posts: 3
Registered: ‎07-04-2017

Re: TV screen goes black

Hello, I just had the same thing happen today. If you are lucky it might just be the Sony Smart Box. I tried all of the plugs, tried Input etc., thinking it was the Tv, then I unplugged and replugged the Smart Box and everything worked fine. Hope you got your problem resolved !

Newbie
Posts: 3
Registered: ‎08-24-2017

Re: TV screen goes black

Bought a 55 inches insignia tv and the screen saver went black, is only a 8 months old , very disappointed with this brand when I see they have a brote of the same issues, they should give a recall for this unit because it's a brand problem. Should get free service by the company with out any questions.
Newbie
Posts: 3
Registered: ‎08-24-2017

Re: TV screen goes black

 
Newbie
Posts: 3
Registered: ‎08-24-2017

Re: TV screen goes black

Was watching tv and the screen went totally black it's a 55 inches insignia is only a 8 months old , very disappointed with this brand when I see they have a brote of the same issues, they should give a recall for this unit because it's a brand problem. Should get free service by the company with out any questions.
Newbie
Posts: 1
Registered: ‎09-05-2017

Re: TV screen goes black

Hello insignia team! My new insignia 50 " roku TV will not display anything in the home screen. However when I switch the input to my cable box - those channels come up without issue.

I can activate audio dialogue to help me navigate the home screen. I just want to know how to turn it back on. Thanks