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is
Newbie
is
Posts: 1
Registered: ‎02-05-2011

TV volume stopped working

Model IS-TV040917 13 with Direct TV.  Working find Thursday night, turned off and went to bed. Friday turned back on and volume not working. Clear picture; checked mute-not muted, turned volume all the way up and down; tried using TV remote and Direct TV remote. When volume turned up, can hear humming sound; when muted or turned all the way down humming stops. TV is only ~3 years old-picture is perfect. What can I do?

Insignia Support
John-INSG
Posts: 4,703
Registered: ‎03-20-2009

Re: TV volume stopped working

Hello is,

Welcome to Community@Insignia™!

If you have already tried restoring the TV settings to factory defaults and power-cycling (turn the TV off and unplug for about an hour) with no results, your TV will likely require repairs.  Service is available by carrying your TV in to the place of purchase.

Regards,
John
Insignia™ Support