Televisions

[stu]

I have a 42" TV and have a DVD player hooked into the component one input slots  in the back of the tv, and respectively have the RCA jacks into the correct output slots on the DVD player.  In order to play the DVD, I need to go to settings and change it to component one on my tv.  I can successfully play the DVD, but I do not get any color.

My question:  Did I hook this up right?  Do I need to use different cables and use the DVI slots provided on the TV?  This DVD player is about 6 or 7 years old.  What do I need to do to hook up my DVD player straight to the TV in order to have it play correctly and in color?  By the way,  I am on HDTV cable and don't know if that makes any difference.  It shouldn't.

If anybody has a simple answer out there.  I would appreciate it.

 Thanks 

[Justin-INSG]

Hello stu,

Welcome to Community@Insignia™!

We'll be happy to look into this concern if you'll please reply with your product model number!

Regards,
Justin
Insignia™ Support

[stu]

The model is NS=42P650A11

[Justin-INSG]

Hello again stu,

If you haven't already, try following these steps:

1. Turn off your TV and all connected equipment
2. Connect your component video cable between the COMPONENT IN 1 or COMPONENT IN 2 jacks on the back of your TV and the COMPONENT VIDEO OUT jack on the DVD player. 
3. Connect an audio cable between the COMPONENT IN 1 L/R or COMPONENT IN 2 R-AUDIO-L  jacks on the back of your TV and the AUDIO OUT jacks on the DVD player. 
4. Turn on your TV, then turn on the DVD player. 

If these steps do not work, try replacing your component cables.  If you’re still experiencing problems, let us know and we’ll further research the issue.

Regards,
Justin
Insignia™ Support

[stu]

I just went out and bought a new component cable and connected it correctly.  Red to red, blue to blue, green to green.

I still have the same problem--  black and white or a somewhat distored version.  There is a color at the very beginning- a distored pink and blue (opening title only).

This is very frustrating!

Hope you can help.

[Gonzalo-INSG]

Hello stu,

Component cables will carry different video information on each cable. And if one is not working, or switched may cause this you are experiencing. But there another things that may cause the same symptoms, so here is list of things you can check:

1- Check the DVD you are playing is NTSC (other may cause B&W images), try with a couple of DVDs and also see if you get a Welcome screen, if it has a color or not

2- You already tried with a different set of cables, so try the other input on the TV (Component 2)

3- Try using the Composite (A/V) - Connect a cable from the yellow output on your DVD to the input labeled VIDEO on the back of the TV (it will be part of the Component 1 input). Check if you have a color image that way.

4- Connect the same player with the same cables to another TV set to see if you have color that way

5- Reset the TV back to factory defaults (press and hold EXIT until RESET ALL SETTINGS.. Appear and select OK)

6- Check with your DVD player manufacturer if there are any options you should check on them

Check those steps and let me know the answer to each of the above bullets

If it was useful, and you liked it, Kudo it!

Thank you,
Gonza
Insignia™ Support Team

[stu]

Issue was resolved over the weekend.  DVD player was not compatible with TV.  I tried a newer DVD player and it worked fine.

Thanks for the assistance.