12-30-2009 01:32 AM
Recently bought an NS-L46Q120-10a
I after about a week I noticed that it shuts off if its been on for more than a few or so(has done this as much as 5 or 6 times in one night). Are these tv's prone to overheating? Just wondering if its defective or if I need to exchange it for a new one... I definately dont want to have it on less, the family probably does about 4 to 10 hours of tv depending on the day of the week. I'm pretty sure lcd's should be able to run for days without overheating
Thanks
01-01-2010 09:23 AM
Hello Professor_clez,
Welcome to Community@Inisgnia™!
The TV should not turn off automatically. You may want to check if, when it turns off, the back of the TV is hot, and that is firmly plugged to the power outlet. Also check that the sleep timer is not set and this is causing the TV to turn off. Lastly, you may try resetting the TV back to factory settings (you will find the option on the Settings menu). If everything is setup correctly, and the issue persists, my advise is to have a Geek Squad agent check this for you.
Thank you,
Gonza
Insignia™ Support Team
01-04-2010 09:35 PM
I'm having the same auto shut off problem, though it doesn't happen as frequently as you are reporting. If I can't figure out what's wrong, I'm going to return the TV.
Todd F.
02-10-2010 08:54 PM
02-11-2010 03:52 PM
are you guys hooked up through COMPONENT ? If So check they other 4 page post all of these tvs have this problem with the COMPONENT input. I have the same tv doing the same thing but only on component with the xbox and others have this problem with DVD/Blu-Ray/Cable Boxes hooked up through Component.
Here is the post http://community.insigniaproducts.com/insignia/board/message?board.id=discussions-televisions-en&thr...
INISIGNIA Said they are looking into this issue we are waiting to see what they come up with
02-11-2010 04:04 PM
02-11-2010 04:34 PM
I know it shouldnt matter how you connect but this problem is only with the YPBPR Component Inputs and not on any other input.
Insignia Techs said they are looking into this and they should because it seems that everyone that uses the NS-L46Q120-10a is having this problem.Hopfully they figure it out soon! This should also be brought up to the BEST BUY company so they can Stop selling and closely look at the problem for a firmware update or some kind of recall.
02-13-2010 12:33 PM
02-13-2010 12:37 PM
who told you to play on 720? that is the dumbest thing i have ever heard. let geek squad come out and maybe they know what it is and can replace that part. Keep us updated!
As of right now Insignia said they are working on this so we will have to just wait and see what the fix will be.
02-14-2010 07:29 AM