Reply
Visitor
KTrout
Posts: 2
Registered: ‎10-09-2012

Turning off Insignia Motion 120Hz on NS-55E480A13

I've searched this forum but can't find anything on this topic. I've set my new 55" LED NS-55E480A13 to "off" under the Insignia Motion menu option, yet the effect of the 120hz refresh rate is still clearly visible on my content. I've seen some mention of this in a couple articles on the web, but nothing specifically about my issue. 

 

Here's my question: 

Can I turn off this "feature" on this TV or not? I really enjoy the picture quality of this device, but the impact it has on my film viewing and older TV programs is enough to make me return it if this cannot be altered. I'm hoping there is a firmware update that could be applied to make the "off" setting actually take effect. 

 

Any others having this experience? Any tips? Thanks!

Insignia Product Specialist
Zac-INSG
Posts: 1,684
Registered: ‎03-22-2011

Re: Turning off Insignia Motion 120Hz on NS-55E480A13

Hello KTrout,

 

So this can be a somewhat lengthy topic to discuss, but I will do my best to make it as understandable as possible. When movies are recorded to film, they are recorded typically at 24 fps (frames per second) and then doubled (more or less) in post processing to achieve around 60 frames per second. TV is typically recorded at 30 fps and again doubled to 60. 60 fps or 60hz is the standard for viewing media.

 

120 hz televisions then take this 60 fps media and again double the frames to achieve 120 fps. Your TV has a 120hz panel in it, so everything that you view through the TV will be at 120 frames per second. Insignia Motion achieves the 120 fps by a different method, instead of simply doubling frames it uses motion interpolation to try and 'make' a new frame between two existing ones to make the video look smoother.

 

Long story short, the TV will always display at 120 hz which may look weird when you are not accustomed to it, but you can disable Insignia Motion which can give the "soap opera effect".

Regards,
Zac
Insignia™ Support
Visitor
KTrout
Posts: 2
Registered: ‎10-09-2012

Re: Turning off Insignia Motion 120Hz on NS-55E480A13

Zac, Thanks. After reading my post again, I know I wasn't crystal clear. I know the panel will always be 120hz. However, the Insignia Motion "off" setting seems to be more of a suggestion than a command. Different shows yield different results, up to and including full "Soap Opera Effect" even when the setting is "off". Is this a known issue? I know other insignia panels have these complaints, but couldn't find others with this panel. I'm certain my eyes are not deceiving me. 

 

Any help?